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Apple unveils M3 chips, new MacBook and iMac

At Apple’s October 2023 event, the company announced a new series of chips: M3, M3 Pro and M3 Max. Alongside the chips, Apple also...

ServiceNow’s Update: GenAI’s Role in IT Service and Hyperautomation

It has been a busy year for ServiceNow when it comes to generative AI (GenAI) development, something not lost on company chairman and chief...

Snowflake user panel focuses on how three orgs are approaching GenAI

There is no shortage of announcements from the vendor community about how they intend to implement generative AI (GenAI) into their product offerings. It...

IBM’s Data Shield: Strategic Approaches to Cyber Resilience

A recent conversation between Jim Love, CIO of IT World Canada (ITWC), and Fabio Voltasio, IBM's country leader and general manager for storage in...

Canadian CIOs Decipher Generative AI’s Business Impact

Generative AI is changing the nature of the human-machine relationships, and the CIO is in a unique position to help organizations find opportunities by...

OpenText and Aviator: Charting the GenAI Path in Enterprise AI

The Aviator era has formally begun for Waterloo, Ont.-based OpenText with the release this week of its Cloud Editions (CE) version 23.4, which contains...

VR is changing customer care for Hydro One

Hydro One, an Ontario electricity transmission and distribution provider, has partnered with VR Vision, a virtual reality technology company, to transform the training experience...

Coffee Briefing Oct. 10 – AI chatbot ChatGPT reshapes workplace norms amidst trust challenges: report; Meeranda’s human-like AI joins Amazon’s AWS build accelerator; iClassifier...

Coffee Briefings are timely deliveries of the latest ITWC headlines, interviews, and podcasts. Today’s Coffee Briefing is delivered by IT World Canada’s editorial team! Missed...

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Selecting the right LLM for your AI project

Many organizations are scrambling to upgrade their products and services with generative AI features. That requires a large language model (LLM). What should you...

Slideshows

Starting with the Solution and Working Back

The fact that many of the top companies in the world today were born in the cloud doesn’t surprise Jason Mota, Co-Founder and CPO...

Leveraging the power of interactive experiences in retail

Product imagery, done right, can drive retail sales into the stratosphere. But as many companies know, product imagery “done right” is done for less....

CPaaS putting experience economy companies on rapid digital track

In his bestseller Tipping Point, author Malcolm Gladwell defined a tipping point as a moment of critical mass, when the status quo changes. Companies...

Most companies reacted well to the crisis but it’s time to evolve

The global health crisis has forced companies to think outside the usual bounds and act quickly to keep operations running smoothly. But businesses that...